Youth Services Assistant

HOURS & SALARY: Full-time, 38 hours per week, with a pay range of $15.63 – $23.45 per hour depending on experience.

 

Working at Laramie County Library System means being part of an organization dedicated to providing exceptional library service and strengthening the community it serves. Driven by a clear mission to Ignite curiosity. Fuel imagination. Connect community., Laramie County Library System welcomes nearly 385,000 visitors each year across its Cheyenne library, two branch libraries, and a mobile library. Through innovative services, lifelong learning opportunities, and meaningful community connections, the Library plays a vital role in enriching the lives of people throughout Laramie County.

 

JOB SUMMARY

The Youth Services Assistant provides front-line customer service to library patrons in person and by phone, especially youth from birth to 18 years of age, and their caregivers. The employee in this position works with division coworkers, the Youth Services Manager, and the Youth Services Assistant Manager as a team to implement the library’s mission, strategic priorities, and literacy goals for this age group.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provide welcoming, responsive customer service to children, teens, and caregivers while maintaining patron confidentiality in accordance with Wyoming law.
2. Assist patrons by conducting reference interviews, providing readers’ advisory and directional information, and teaching the use of library computers, databases, and other resources.
3. Rove throughout youth areas to identify and respond to patrons at their point of need.
4. Prepare children’s and teen areas for daily service and follow established opening and closing procedures.
5. Develop and maintain knowledge of children’s and teen collections and the early literacy components of educational installations, including the Early Literacy Center and My Library Place.
6. Support collection development and weeding by identifying collection needs and sharing relevant patron comments and suggestions.
7. Assist and support coworkers who develop, plan, prepare and deliver library programs and events for children and teens.
8. Monitor patron behavior and respond appropriately in accordance with the Library Rules.
9. Perform other duties as assigned, including working at public service points.

 

MINIMUM REQUIREMENTS

• High school diploma plus six months of relevant experience, or an equivalent combination of education and experience.

 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Proficiency with a variety of software programs and systems related to the operations of the library including word processing, internet, scheduling/calendaring/email, integrated library systems, and operating systems.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.
• Ability to speak, read, comprehend, and write the English language.

 

SELECTION PROCESS 

Interested applicants are encouraged to apply by completing an Application for Employment (available at https://lclsonline.org/careers) and submitting a resume. This position is open until filled.

 

WORK SCHEDULE 

Work schedules are predominantly office hours but will also include evenings and weekends. Employees must be available to work anytime the library is open.

 

BENEFITS

• LCLS pays 100% of employee contributions to the Wyoming Retirement System, a lifetime pension plan
• LCLS pays 85% of medical and dental premiums and provides $25,000 in employer-paid life insurance
• We provide 13 paid holidays, vacation, sick leave, and one personal day each year
• Vacation for this position starts at three weeks annually and increases with years of service
• Deferred compensation (457b), vision coverage, prepaid legal services, and other voluntary benefits
• Access to the Cheyenne-Laramie County Employees Federal Credit Union

 

PHYSICAL EFFORT AND WORKING ENVIRONMENT

The essential duties and responsibilities of this job require the employee to move or manipulate moderately heavy equipment, boxes, carts, files, and stacks of material from one location to another.

 

QUESTIONS 

For questions about this position, contact Megan Fox, Assistant Manager at [email protected] or 307.773.7226. 

 

LCLS is an equal opportunity employer. We support and adhere to the tenets of the Americans with Disabilities Act. LCLS is an at-will employer. LCLS provides a drug-free workplace for its employees in accordance with the requirements of the US Drug-Free Workplace Act of 1988. Hiring is contingent on a post-offer criminal history background check. LCLS participates in E-Verify.