Distribution Specialist – Freezer/Cooler

Your Role in Our Mission

The Distribution Specialist – Freezer/Cooler is responsible for storing, staging and packing food products primarily in the freezer and cooler units. This role works closely with our distribution team and volunteers to pull and distribute product orders for our partner agencies. May train and direct volunteer workers to accomplish work.

What You’ll Do

• Store, stage, and pack food products, primarily in all freezer and cooler units
• Responsible for keeping pick locations full including restacking and rearranging product for maximum efficiency
• Verify the quality of the product upon receipt and prior distribution from the warehouse
• Ensure timely pulling of delivery orders in order of importance
• Check all orders to verify the accuracy
• Restock product as needed following specific food storage guidelines
• Monitor the picking area, making sure that only designated people are present, i.e. Food Bank of Wyoming staff and approved volunteers
• Verify pick bins and work with Operations Manager – Inventory & Distribution to ensure accuracy
• Assist in maintaining accurate inventory counts; may research inventory to verify order discrepancies
• Assist in pulling product from the warehouse to pick slots
• Replenish distribution bins
• Ensure maximum and accurate inventory
• Help maintain the warehouse in a neat, clean, and orderly manner
• Meet with volunteers and train for distribution and pulling procedures; reinforce safe work behavior of volunteers
• Secure and clean the distribution area at the end of the workday
• Maintain warehouse according to Feeding America and AIB standards
• Follow all safety guidelines and regulations

How the Work Gets Done

The Distribution Specialist – Freezer/Cooler demonstrates the following core competencies in daily practice:

• Instills Trust: Instills trust by communicating openly, following through on commitments, and fostering a respectful and dependable environment for volunteers and staff.
• Collaborates: Demonstrates collaboration by coordinating effectively with volunteers and staff to support order accuracy through teamwork and shared accountability.
• Customer-Centric Focus: Demonstrates customer-centric focus by providing accurately pulled orders to best support partners’ needs.
• Ensures Accountability: Holds self and others accountable to commitments, actions, and outcomes. Reinforces consistent, fair, and timely follow-through.

What We’re Looking For

• High school diploma or equivalent required
• Prior experience working in a warehouse/manufacturing environment preferred
• Forklift certification preferred
• Experience with Microsoft Office suite including Word, Excel and Outlook and warehouse management systems a plus
• Commitment to fulfilling Food Bank of Wyoming mission and positively representing the brand both internally and externally
• Able to interact with others in a diplomatic, courteous, and positive manner; maintaining a professional demeanor and responding with urgency when necessary
• Must have strong problem-solving, time management, organizational, multi-tasking and critical thinking skills
• Ability to coordinate and prioritize multiple tasks and projects efficiently while meeting deadlines and objectives
• Self-directed, initiative-taking, and independent problem solver
• Show strong team building and interpersonal skills

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Uses heavy equipment on a daily basis including forklift, stand-up/sit-down lift truck, step-up pallet jack, and automatic pallet jack
• Ability to push and pull up to 2,000 lb. pallets with a manual pallet jack
• Regularly work in warehouse environment; temperatures may vary, cooler hovering between 30 – 40 degrees; freezer hovering between -10 and 0 degrees
• Occasionally lift or move up to 50 pounds

Expected Hours of Work:

This is a non-exempt, full-time position working approximately 40 hours per week.  Work schedule is Monday – Friday 7:30AM to 4PM and may occasionally consist of evenings and Saturdays based on organizational needs.

Benefits:

At Food Bank of Wyoming, we provide a fulfilling workplace along with a comprehensive benefits package that includes:

• Generous Paid Time Off: Flexible paid time off, including 10 paid holidays, sick leave, parental leave, and opportunities for paid volunteer time.
• Robust Retirement Plan: A 401(k)-retirement plan with a 4.5% employer match, plus additional matching based on tenure for a total potential match of up to 8.5%, to support your long-term financial security.
• Comprehensive Health Coverage: Competitive health, dental, vision, and life insurance plans to support your meet your and your family’s needs.
• Bilingual Incentive: A monthly incentive for certified bilingual staff, recognizing and rewarding your valuable language skills.