Technology and Systems Coordinator

Use this link to read the full job description, or to apply:

https://wyomingoutdoorcouncil.bamboohr.com/careers/34?source=aWQ9MjE%3D

About the Organization

The Wyoming Outdoor Council is the state’s oldest independent conservation organization. We advocate for Wyoming's environment and communities using multiple knowledge systems and evidence-based practices to ensure comprehensive and long-term solutions.

We seek to enact lasting change that protects the land, wildlife, clean air and water we depend on, meet people where they are, ensure diverse perspectives are part of the conversation, build coalitions, and practice reciprocity.

The Wyoming Outdoor Council offers a flexible workplace with competitive compensation and benefits. Benefits include:

• Health insurance premium covered at 100% for employees and 50% for dependents, spouses, and domestic partners
• 100% of employee vision, dental, and disability premiums paid by WOC
• 50% of dependent, spouse/domestic partner health insurance premiums paid by WOC
• 403(b) retirement plan with up to a 5% match
• 12 days of paid wellness/sick leave per year
• Vacation accrual starts at 15 days per year
• 2 paid discretionary days per year
• 11 paid holidays
• Paid religious observance leave upon approval by the executive director
• A cell phone stipend
• 12 weeks of paid family leave (available twice, after 18 months of employment)
• 8 weeks of paid sabbatical leave (available every five years with approval by the executive director)

The Outdoor Council is an equal opportunity employer. We prioritize fairness in salaries across the organization. We are committed to building a diverse staff, board of directors, and an organizational culture of equity & belonging where we live our values.

About Your Role

You will be a member of our admin team and help support the overall conservation and fundraising work at the Outdoor Council. You will work closely with the admin team in support of Wyoming Outdoor Council’s staff.

You will: 

• Assist staff with Apple and Windows-based, hardware and software issues.     
• Set up new laptops for employees using Apple Business Essentials, ensure security features are installed and in use, track and manage laptops. 
• Set up Zoom, cameras, and microphone for all biweekly Staff and Coordinating Council meetings, staff days, and board meetings.
• Be responsible for ordering, with approval, all technological resources like laptops, iPads, and accessories. 
• Implement IT maintenance calendar.
• Create and maintain documentation of technical processes.
• Help with tech at on- and off-site WOC meetings and events. Some travel may be required.
• Monitor and maintain computer systems and cybersecurity including monthly Google Takeout backup.
• Support the onboarding of new employees through the set up of accounts and user profiles on third-party applications.
• Provide training to new staff on WOC systems.
• Work with external contractors to manage and maintain our firewall and other tech systems.
• With support, provide cybersecurity training for staff. 
• Maintain staff check out system for shared tech resources.
• Track staff assets in HRIS.
• Respond to and diagnose meeting room technical hardware and software issues for employees and outside users.
• Research and recommend new technologies.
• Maintain PCI compliance for credit card processing. 
• Assist with onsite security system technology, including cameras and door keypads.
• Serve as backup for other Administrative Coordinator - opening and closing office, greeting visitors, snow shoveling, meeting set up, etc.
• Support the work of equity & belonging at the Wyoming Outdoor Council.
• Attend and participate in annual staff retreat and staff days. 
• Other duties as assigned.

About You

You love working in a collaborative team, but are self-driven, organized, and able to take ownership and leadership over your projects to make them your own. You take pride in the quality of your work, making sure that detailed instructions are followed consistently.

You have knowledge of Mac hardware and software installation, troubleshooting, and maintenance. You’re experienced at diagnosing and resolving technical issues ranging from how to do a specific task in Excel, figuring out why a laptop is running slow, to troubleshooting slow internet speeds, or you are comfortable learning. You have excellent communication and interpersonal skills. 

You enjoy routine work with seasonal ebbs and flows. You have a good sense of humor and are easy to get along with. You value the importance of doing a job well and on-time. You enjoy pitching in to help others when needed. You can handle multiple projects at the same time. You are good at asking for help when you need it. 

You are experienced working with the standard suite of office tools and technology. You aren’t afraid to learn new systems or to share ideas on how to improve existing ones. You are comfortable educating and training staff in the Google Suite collaborative work environment, Slack, and Microsoft Office. 

And, you are committed to the mission of the Wyoming Outdoor Council and will support and contribute to our equity & belonging work.

We strongly encourage applicants from underrepresented groups to apply, and please note you do not need to meet all the criteria listed in order to be considered for this position. Research shows that many marginalized communities are less likely to apply for jobs unless they meet each and every requirement. At WOC, we are committed to building a diverse, inclusive, and equitable workplace. You may be the perfect candidate for this role even if your resume doesn't perfectly align with every item in the job description.