Outreach & Engagement Manager (closes 09/22/2025)

HOURS & SALARY: Full-time, 38 hours per week, with a pay range of $67,594 – $101,392 annually. Hiring range of $67,594 – $92,943 annually, depending on experience.

Working at Laramie County Library System is about joining an award-winning organization that sets the bar for service regionally and nationally. The Library Journal 2008 Library of the Year, Laramie County Library System is a hub for engagement, literacy and learning, and lifelong curiosity and discovery. With nearly 385,000 yearly visitors to a 103,000 sq. ft. central library, two branch libraries, and bookmobile, Laramie County Library System champions a knowledgeable and engaged community.

JOB SUMMARY

Laramie County Library System is creating a new division, and we’re looking for a visionary leader to bring people together and shape its future! This exciting role sets the strategy for community outreach, builds powerful partnerships, and leads a talented team to leverage the impact of our volunteer workforce while connecting diverse communities with library services and resources. If you’re a collaborative, innovative leader with a passion for community, literacy, and connecting people to opportunities, join us in making a lasting difference across Laramie County.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.  Provides leadership at the organization level and for the Outreach & Engagement Division. (20%)
2. Develops and manages the division vision, goals, budgets, strategic plans, and workplans, and contributes to the broader systemwide planning and budgeting. (20%)
3. Engages with diverse communities to build awareness and use of library resources, services, and events. Improves patrons’ awareness and accessibility to library events and services as well as a feeling of a sense of community and inclusion. (20%)
4. Hires, trains, directs, coaches, and evaluates professional librarians and staff. Promotes a culture of collaboration, creativity, respect and accountability with a team approach. (20%)
5. Builds and maintains strategic community partnerships to further library goals. (20%)

ADDITIONAL RESPONSIBILITIES

• Assesses the impact of the division’s work through evaluation and adjusts accordingly.
• Represents the library and serves as a liaison to various organizations and institutions in the community and across professional organizations.
• Serves as Manager on Duty during assigned shifts, including weekend rotations, responds to incidents, enforcing library rules with a leadership team and overseeing library operations.
• Develops and maintains an awareness of new literature, technologies, trends and advances in the profession; participates in related professional activities and meetings.

REQUIRED QUALIFICATIONS

Education & Experience: Master’s degree and a minimum of four years of increasingly responsible professional experience with community outreach and/or literacy or the equivalent combination of education and experience.

Supervisory Experience: Four years of supervisory experience, including hiring, training, coaching, and performance evaluations.

Cross Cultural Experience: Experience working with a wide diversity of people from different communities and cultures, engaging them in the work of an organization, and building collaborative working relationships.

Partnership Experience: Experience building and maintaining mutually beneficial partnerships with community organizations to deliver programming that meets community needs.

A valid driver license and an acceptable driving record are required.

PREFERRED QUALIFICATIONS

• Experience working with diverse communities and/or other English language learning communities. Bilingual skills are a plus.
• Knowledge of 21st century public library trends, including adult and children’s literacy.
• Experience leveraging volunteers to strengthen the overall impact of an organization.

SELECTION PROCESS 

Interested applicants are encouraged to apply by completing an Application for Employment (available at https://lclsonline.org/work) and submitting a cover letter and resume. The application deadline is 5:00 pm MST on September 22nd, 2025. The hiring committee will contact applicants who are selected for further testing or interviews. As a courtesy, we notify all applicants via email when a position is filled.

WORK SCHEDULE 

Work schedule will predominantly be normal business hours (8 a.m. to 5 p.m. or 9 a.m. to 6 p.m. or a variation thereof) Monday through Friday but may consist of weekend and evening hours as well. Anyone who works for the library must be willing to work anytime the library is open. Laramie County Library (Cheyenne) open hours are Monday – Thursday 9:00 a.m. to 8:00 p.m., Friday, Saturday and Sunday 10:00 a.m.to 5:00 p.m. All employees are scheduled to attend monthly staff meetings and in-service days in Cheyenne. 

BENEFITS

• LCLS pays 100% of the employee contributions to the Wyoming Retirement System (WRS). WRS is a pension plan that will pay lifetime benefits, regardless of the account balance, when age and service requirements are met.
• LCLS also pays 100% of the premium for $25,000 term life insurance policy for the employee. 
• This position receives paid time off for 13 holidays, vacation and sick leave, and an annual personal day.     
• Vacation leave starts at two weeks per year for full-time employees and increases with years of service. Employees are eligible to take vacation after six months of employment.
• Medical insurance and a separate dental plan are available. LCLS pays 85% of medical and dental insurance premiums.
• A deferred compensation plan, prepaid legal services agreement, vision coverage, and other supplemental insurance options are also available at the employee’s expense.  
• Employees may join the YMCA without an initiation fee.  
• Employees may join the Cheyenne-Laramie County Employees Federal Credit Union. 

PHYSICAL EFFORT AND WORKING ENVIRONMENT

• Light work in an office environment and regularly in the community or at community organization sites and/or events.
• Exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Performing repetitive motions. Grasping, lifting and/or raising objects from a lower to a higher position, or moving objects horizontally from position-to position.
• Seeing, hearing, and speaking required.

QUESTIONS 

For questions about this position, contact Beth Cook, Deputy Director of Public Service at [email protected] or 307.773.7227. 

LCLS is an equal opportunity employer. We support and adhere to the tenets of the Americans with Disabilities Act. LCLS is an at-will employer. LCLS provides a drug-free workplace for its employees in accordance with the requirements of the US Drug-Free Workplace Act of 1988. Hiring is contingent on a post-offer criminal history background check. LCLS participates in E-Verify.