Foundation and Volunteer Services Director

REPORTS TO: Chief Executive Officer

Responsible for the development, planning, directing, coordinating, and stewarding all fundraising programs and events at Cody Regional Health (CRH), including annual giving drive, major gifts, grateful patient, foundation and corporate support, planned giving, and administering special funding campaigns in order to meet fundraising goals and objectives. Seeks funding through all relevant funding sources (individual and corporate donors, grants, foundations).  Responsible for the overall management of the gift shop and volunteer services department. Ensures quality and the safe delivery of volunteer services.

The Foundation Director is an exempt employee, and is generally expected to work a traditional business schedule of Monday through Friday, as well as after hours and weekends as necessary. Occasional virtual work will be considered on an as needed or appropriate basis. The Foundation Director currently reports directly to the CRH CEO, while working closely with, and receiving direction from, the CRH Foundation Board. The CRH CEO and Foundation Board work jointly to provide the Foundation Director oversight, and are involved in the Foundation Director’s annual evaluation.

JOB REQUIREMENTS

Bachelor’s degree in Non-Profit Management, Public Relations, Business Administration, Healthcare Administration or related field required. Master’s Degree preferred. Minimum 5-7 years proven fund raising experience required. Healthcare fundraising experience preferred. Five or more years managing major gift fundraising required; management of large fundraising activities and events preferred. Proven experience with successful annual giving campaigns, major funding campaigns, special campaigns, and knowledge of planned giving and blended gift options. Demonstrated experience regularly securing gifts of $100,000 or more. Demonstrated experience and success in raising multiyear gifts. Must provide a portfolio of examples of successful fundraising programs developed or expanded. Must possess excellent verbal and written communication skills, creativity, accuracy, attention to detail and supervisory skills. Must be able to work collaboratively as a member of a team and have experience supervising, coordinating, and motivating staff and volunteers. Ability to work strategically, under pressure, and to meet deadlines in a timely manner.

SKILLS

• Previous supervisory and management experience; Excellent verbal and written communication skills; Strong organizational skills, creativity and strong leadership skills; Knowledge and demonstrated proficiency with Microsoft Office Suite including MS Word, Excel, Outlook and PowerPoint, and other office related software such as the Raisers Edge CRM; Sound financial management knowledge; Excellent keyboarding skills; must maintain a legal and clean Driver’s License for operation in Wyoming.

ESSENTIAL FUNCTIONS

• Develop and manage philanthropic support for CRH through the CRH Foundation. Plan, direct, and coordinate an annual giving program, planned giving, grateful patient program, foundation events, and special campaigns.
• Develop and administer Foundation department policies and procedures and review annually.
• Responsible for department financial management to include development of annual budget, investment policy, and development of detailed financial reports, at least quarterly, to the Foundation Board and CEO, including donation and investment revenue details.
• Develop and maintain a positive and harmonious working relationship with hospital staff, foundation board, medical staff, senior leadership council, and community through active participation in hospital and community activities.
• Attend and report at Board and committee meetings, hospital board meetings, department managers meetings, and other meetings as requested or required.
• Provide necessary support to the board chair, officers, and committees.
• Develop annual goals and monitor through quarterly reports submitted to CEO and Board.
• Serve as a public advocate of the Foundation, discussing significant .developments with hospital staff, board, and community groups, as appropriate.
• Capitalize on legislative matching funds and other relevant funding pools.
• Develop and coordinate all foundation internal and external events.
• Work with Marketing and PR in foundation public relations and advertising needs.
• Coordinate board meetings, ensuring ongoing education, developing board agenda and packets, completing minutes, and providing supportive documents.
• Organize all fund-raising activities and donor recognition. Ensure all donors receive gift receipts, written thanks, and timely appreciation.
• Maintain, develop and implement written volunteer services policies and procedures. Develop programs related to volunteer needs identified for .CRH Coordinate a recognition program for volunteer achievement and volunteer appreciation events. Oversee coordination of volunteer applications and ensure appropriate departments are notified.
• Attend Medical Staff, Management, Director, and Board of Trustees meetings as appropriate to inform and update on activities and efforts.
• In coordination with Human Resources, develop and maintain written job descriptions/ performance evaluations for all departmental personnel.
• Perform necessary administrative duties such as forms, reports, evaluations, etc.
• Attend department leadership and other meetings, as scheduled.
• Promote and comply with maintaining a safe and secure environment for patient and staff, according to hospital policies.
• Communicate the CRH and CRHF mission, vision, and values internally and externally.
• Adhere to all CRH and CRHF compliance requirements, and ensure staff is educated on all compliance requirements.
• Coordinate and ensure presentation of the Employee giving program for new employees.
• Develop a Foundation Annual Plan that aligns with the CRH fiscal year, and provide regular reports at Foundation Board meetings.
• Provide updates to CRH Department Leadership.
• Provide oversight of and appropriate administration and use of the Foundation Department fundraising software program.
• Oversee the Little Box Gift Shop management to ensure operational hours, appropriate inventory levels, and controls for cash and inventory management.
• Be aware of and comply with federal charitable giving rules and regulations.

SECONDARY FUNCTIONS

• Demonstrate excellent customer service and management skills.
• Demonstrate excellent guest relation skills by being courteous and helpful to patients/residents, visitors, physicians, hospital staff, community, foundation board, and display a positive attitude to all.
• Maintain confidential information concerning all patients, hospital staff, physicians, donors, etc. and adhere to CRH HIPAA requirements.